Match the service to what you need

Peer support, social connection, professional counselling and emergency help serve different purposes. QLife describes its service as anonymous and free LGBTIQ+ peer support and referral for people in Australia wanting to discuss sexuality, gender, bodies, feelings or relationships. Minus18 focuses on LGBTQIA+ young people, resources and community programs.

Check who a service is for, what it can provide and its current hours or access arrangements. A directory or article can help you find options, but the service’s own current information should guide contact decisions.

Review privacy and accessibility before sharing

Read how a service handles anonymity, records, technology and quick-exit features. Consider whether someone else can access your device, account or call history. Ask about accessibility, language or other needs before assuming a service can meet them.

You can begin with as little personal detail as the service safely allows and decide whether the conversation feels right. Peer support is not a replacement for emergency response or individual clinical care. If you or someone else is in immediate danger in Australia, call Triple Zero (000).

  • Distinguish peer, social, professional and emergency support.
  • Verify current audience, hours and access options.
  • Review privacy and device safety.
  • Ask about accessibility before disclosing details.
  • Call 000 for immediate danger in Australia.

Common questions

Is peer support the same as therapy?

No. Peer support draws on trained peer connection and referral; professional mental-health care has a different role.

Where can I check current QLife access details?

Use QLife’s official website for its current phone, webchat and availability information.